Claire Pointing is the friendly voice you hear when you call Concepts Psychology. She is a 3rd-year student at Western Sydney studying public health with a special interest in mental health policy.

Claire was a supervisor for several years as a barista which saw her excel in areas such as customer service, building client relationships, being organised and time management skills, which saw her step into the reception role with confidence and ease.

Her responsibilities include diary management, email management, invoicing, and building relationships with parents and schools. She is the first point of call when you book your assessment and counselling appointments. Passionate about mental health, Claire would like to work in a role that would allow her to make an impact where she can educate others on mental health and reduce the stigma around it.

Outside work, she loves a good Sunday morning breakfast, camping and going on road trips where she can switch off for the weekend and enjoy the good life.